Breaking consumer blind spots, online shopping hoods should be chosen

Online shopping has long been a part of people's lives. Traveling with drip taxis, three meals a day, the US group is hungry, dressed in a versatile Taobao, and a variety of Haitao software, large and medium-sized appliances also have a variety of online shopping software. In the past, everyone was not able to accept online shopping appliances, but in recent years, the proportion of home power grid purchases has risen steadily, especially the home appliances are also selected.

Although online shopping has greatly facilitated our lives, there have been many problems that have arisen. Take the kitchen essentials hood as an example. Let us take a look at online shopping hoods. Consumers are the easiest to walk. What are the mistakes and how to get out of trouble.

Blind area 1 - install thief expensive

In fact, it is more than a range hood. All the home appliances that need to be installed have such problems. The follow-up installation costs are high. I believe many families have encountered such pits. The online spit is also everywhere, so it is a negative evaluation. The one with the highest frequency. Consumers generally reflect that accessories are too expensive, and some even think that this is the manufacturer's "disorderly charges", "put down the cost, and then let the customer consume twice." Indeed, for an ordinary hood, the price is only 1, 2 thousand yuan. If you install it for a few hundred dollars under the premise of "free installation", it is a bit unacceptable.

In fact, we can solve this problem very well. Most home appliances have specific installation size requirements. Before purchasing new home appliances, we should reserve water, electricity, sockets, etc., and we should communicate with the manufacturers in advance to clearly define the installation size and installation of the home appliances that need to be purchased. Requirements, what are the extra charges, etc. In addition, for accessories that may be used during installation, consumers are advised to purchase in advance, and the accessories purchased from hardware stores and other channels will be much cheaper. Try not to charge the installers for the opportunity.

Blind Zone 2 - After-sales service attitude

Apple's after-sales service has always been praised by many parties. The online shopping industry is also a service industry. The customer is God. It is obviously not enough to simply have a good quality product but not a good after-sales system. In the online shopping platform, many consumers are always vomiting, such as "slow reply, business drag, poor attitude of on-site service personnel" and so on.

It is undeniable that, on the whole, the quality of after-sales service personnel of the home appliance enterprise, especially the installation team, is not particularly high, but the big brands will value the service and often provide systematic training and strict management for the after-sales personnel. Relatively reliable, so it is recommended that everyone still look for big brands, of course, even large brands are difficult to achieve 360 ​​° all-round no dead ends, consumers can also refer to the product's favorable rate and user evaluation when purchasing. .

Blind zone 3 - large price increase

There are still many consumers complaining about this problem: the product has just been bought, and it is found that the e-commerce has double-decreased the price. Sometimes the price reduction is not small, and even more terrible is that it is bought at the node of price reduction, thinking that electricity The price of the merchant node will not be lower, and I did not expect to buy it on the node. After a few days, it was greatly reduced again. This also makes the user unable to accept the call, and the heart is not balanced.

First of all, even the physical store often exists for the price increase. In order to protect consumers' rights and interests, some e-commerce platforms will also introduce corresponding measures. For example, Jingdong's self-operated household appliances can apply for a 30-day insurance price. Users can apply for price protection before the order is properly placed and within 30 days of the appropriate investment. The application is successful. If you have not paid, you can pay according to the price of the mall at the time of submitting the application. If you have already paid the order, you will be given the same amount of money as the difference, or Beijing Bean, Jingjing, but it should be noted that not all self-operated Home appliances can apply for price protection, and different product rules are different.

Blind Zone 4 - Online shopping platform is more greasy

Nowadays, various online shopping festivals are emerging one after another. The e-commerce has more and more tricks. What kind of products are sold out in one second, first rise and then fall down on “false discounts”, prices change frequently, and orders have been exchanged. The goods are either refunded or not, and there are various means, as well as the following, the promises of the purchase before the purchase, the "nothing" after the purchase, so that consumers feel helpless.

In the face of these dazzling promotions, consumers must be rational in their purchasing behavior. They must make a good shopping plan before shopping. They must have a certain rationality and should not be impulsive.

Blind Zone 5 - Poor quality of e-commerce channel products

In terms of quantity, there are not many negative evaluations in all negative evaluations. There are two main reasons for this problem: on the one hand, many well-known brands have certain defective rates, and individual users buy them. Products with poor quality are possible. On the other hand, online shopping brands are mixed, and the phenomenon of “big brands” and “fake foreign goods” has been repeatedly banned, providing soil for fake and inferior goods.

There are also users who worry that the problem lies in the "e-commerce exclusive version". In fact, the existence of the "e-commerce exclusive version" is no longer a secret, although it cannot be said that all manufacturers have the difference of "e-commerce exclusive version". However, many manufacturers have clearly stated that this situation exists. Generally speaking, the performance and quality of the "e-commerce exclusive version" and the corresponding models sold offline will not be very different, and it is even less likely to have serious quality problems such as just using it.

If the quality problem occurs after using the home appliance product, the user can take a photo to stay in the license, and then contact the manufacturer or the e-commerce customer service staff at the first time to request the return or replacement of the relevant accessories, because the seller of the product quality is not good. Full responsibility, but if the product is damaged due to improper operation, I am afraid it will not work. You can also actively seek the after-sales service personnel of the manufacturer to coordinate and deal with it and seek an optimal solution. However, it is still necessary to remind users that you must polish your eyes when shopping online, don't be fooled by fakes, low prices, etc., instead of buying regrets, it is better to spend more time when picking.

Editor's summary: Although there are still some big and small problems in online shopping, through online shopping, you can purchase your favorite products without leaving your home. It is not only cheap but also greatly convenient for people's lives. Therefore, we should treat these issues dialectically, be cautious and communicate more when purchasing, learn more about the industry knowledge and characteristics of related products, and strive to avoid these pits and become a savvy consumer.

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