Why do you have to buy a "additional package" to buy a central air conditioner? What kind of mystery is hidden?
The house design restricts the installation of wall-mounted air conditioners, and the refined decoration does not contain central air conditioners. It is necessary to purchase an additional decoration upgrade package. In the face of complaints, the developer told the Qianbao reporter that a reasonable solution will be given
Recently, the mayor’s hotline platform of Hangzhou 12345 received complaints from many buyers, claiming that when buying a house, the developer was suspected of selling "additional packages", especially making a fuss about central air-conditioning.
If you want central air-conditioning, you need to buy an "additional package"
The buyer Mr. Wang complained about the Zhongnan Junao era located in the new street section of Xiaoshan. The reporter from Qianbao found out that the latest batch of houses had just finished registration on August 19, and the average price for filing was RMB 20,750/m2, of which the price including fine decoration was RMB 2,800/m2.
Mr. Wang said that the refined decoration of the Zhongnan Junao Times did not include air conditioning. If you want to install central air conditioning, you need to purchase a "renovation upgrade package" of 80,000 yuan. According to reason, the "decoration upgrade package" is optional or not. Mr. Wang can install the air conditioner himself, but the problem is precisely here.
"If you don't buy the'retrofit kit', the developer will not install the central air conditioner and directly handle the ceiling. After that, if I want to install the central air conditioner, I must smash the ceiling and redecorate." Mr. Wang said, "Not only that, Zhongnan Jun Ao Shidai’s listings all have only one equipment balcony, and there is no way to install wall-mounted air conditioners. That is to say, I can only install central air conditioners. If I don’t want to smash the ceiling and redecorate, I can only choose the "addition package". In fact, through this design, the business forces you to have to buy an'additional bag'."
In this regard, a reporter from Qian Bao interviewed the relevant person in charge of Zhongnan Land Hangzhou City Company. The other party said that buyers had a certain misunderstanding about this matter, and Zhongnan Junao Times had no intention of "strong selling".
"After research in the early stage, we found that buyers have different requirements for refined decoration. Some have higher requirements, and some have relatively low requirements. Therefore, we have launched an'additional package' to satisfy buyers more flexibly. But whether to buy or not. The'addition package' is entirely dependent on the customer's own needs and voluntary purchase." The person in charge explained that in addition to the central air conditioning, the decoration upgrade package also includes brand upgrades of materials for floors, tiles, kitchen and bathroom facilities, etc. In addition, Liangba, three-fold mirror cabinets, USB sockets, sensor night lights, etc. have also been added. This is also a better and more diverse choice for some owners who require high quality of life in our project."
In addition, the central air conditioner is installed uniformly to ensure the quality of the façade. During the construction process, regardless of whether the purchaser has purchased an "additional package", Zhongnan has reserved an equipment platform for the central air conditioner.
However, the person in charge also admitted, "According to the regulations of full decoration, the suspended ceiling must be completed."
Faced with the buyer’s question as to why there is only one equipment balcony, so that the wall-mounted air conditioner could not be installed, the person in charge replied that this was related to the preliminary planning and design. In order to ensure the uniformity and aesthetics of the facade, the indoor only Suitable for central air-conditioning.
Buyers do not agree with Zhongnan's statement. "Either buy the'refurbishment package', or after buying a hardcover house, you have to smash the ceiling and install the central air conditioner yourself. Who wants to destroy the decoration after buying a hardcover house? So most home buyers have no choice but to buy the'plus' Packing'." Mr. Wang believes that this is actually bundling sales in disguise, and the developers have hidden this thought in the design stage.
The lawyer said it was not a violation, the developer said it would give a solutionIn the current situation where the filing price of new houses is strictly limited and the price of fine decoration needs to be declared to the relevant departments, some housing companies break through the price limit by adding the decoration filing price and the decoration upgrade package to achieve greater profits.
Buyers believe that although the "renovation upgrade package" is optional, some developers set various restrictions to force consumers to choose the "additional package", which is a disguised price increase.
In this regard, a reporter from Qian Bao consulted a lawyer. The other party said that because the developer's "additional package" is optional instead of mandatory binding, it does not violate the regulations.
In the face of doubts from home buyers, the relevant person in charge of Zhongnan Land revealed to the Qianbao reporter that the sale of decoration upgrade packages will be changed or cancelled when the market opens next time. In addition, for owners who have signed a contract and have not purchased an "additional package", Zhongnan will also provide a plan as soon as possible to provide owners with the convenience of installing central air-conditioning.
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